MASTER TERMS OF SERVICE¶
Last Updated: 01 Aug 2025
These Master Terms of Service ("Terms") establish the comprehensive legal framework governing the Brilio AI platform, providing globally defensible contractual provisions, regulatory compliance mechanisms, and stakeholder protection across all jurisdictions where Innovatica operates.
Company information and standard definitions: See Shared Legal Definitions
1. INTRODUCTION AND PARTIES¶
1.1 Agreement Overview¶
These Terms constitute a legally binding agreement between Innovatica Technologies FZ-LLC and you, the user of the Brilio platform.
1.2 Platform Description¶
Brilio is a versatile, fully customizable, multi-functional data and artificial intelligence platform that enables users to build, maintain, host, and monetize AI Agents.
1.3 Agreement Structure and Governing Law¶
These Terms form part of a modular legal framework described in our Legal Framework Integration document. Regional supplements may apply based on your location.
1.4 Acceptance¶
By accessing or using the Brilio platform, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you are acting on behalf of an entity, you represent that you have authority to bind such entity.
2. DEFINITIONS¶
Standard definitions apply from Shared Legal Definitions. Additional terms specific to these Terms:
"Credits" means the internal currency used within the Brilio platform to pay for features and functionality, where 10 credits equal 1 United States dollar.
"Data" means information uploaded, processed, stored, or generated on the Brilio platform, including but not limited to documents, websites, databases, user inputs, and AI outputs.
"Enterprise User" means a User operating under an Enterprise Subscription Agreement with customized terms, enhanced security requirements, dedicated support, and organizational-level account management features.
"Intellectual Property Rights" means all patents, rights to inventions, utility models, copyright and related rights, trademarks, service marks, trade, business and domain names, rights in trade dress or get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database rights, topography rights, moral rights, rights in confidential information (including know-how and trade secrets), and any other intellectual property rights.
"Subscription" means a paid or free plan that provides access to specific features and functionality of the Brilio platform for a defined period.
"Third-Party Services" means external services, applications, or platforms that integrate with or are used by the Brilio platform, including but not limited to OpenAI, Claude, LlamaIndex, and Stripe.
3. ACCOUNT CREATION AND MANAGEMENT¶
3.1 Account Registration¶
To use the Brilio platform, you must create an account by providing your email address, full name, and password. You may register using standard sign-up mechanisms or Single Sign-On (SSO) from established providers such as Google or LinkedIn.
3.2 Eligibility¶
Users must be at least 18 years of age to create an account. By registering, you represent and warrant that you are of legal age to form a binding contract.
3.3 Account Security¶
You are responsible for maintaining the confidentiality of your account credentials, ensuring password security, and promptly notifying us of any unauthorized access.
3.4 Account Information¶
You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate.
4. ACCEPTABLE USE AND CONDUCT¶
4.1 Permitted Uses¶
You may use the Brilio platform to: - Create and deploy AI agents for legitimate business purposes - Upload and process data in compliance with applicable laws - Collaborate with other users through platform features - Access and use platform APIs within rate limits
4.2 Prohibited Uses¶
You may not use the platform to: - Violate any applicable laws or regulations - Infringe upon intellectual property rights of others - Upload malicious code, viruses, or harmful content - Attempt to gain unauthorized access to platform systems - Engage in fraudulent or deceptive practices - Create content that is illegal, harmful, or offensive - Interfere with or disrupt platform services
4.3 Content Standards¶
All content uploaded to or created on the platform must: - Comply with applicable laws and regulations - Respect intellectual property rights - Be free from malicious code or harmful elements - Not contain personal data of third parties without proper authorization
4.4 AI Agent Responsibilities¶
As an Agent Creator, you are responsible for: - Ensuring agent content complies with these Terms - Properly configuring agent permissions and access controls - Monitoring agent behavior and outputs - Addressing any issues or violations promptly
5. INTELLECTUAL PROPERTY RIGHTS¶
5.1 Platform Ownership¶
Innovatica owns all rights, title, and interest in the Brilio platform, including its software, algorithms, designs, and documentation.
5.2 User Content Rights¶
You retain ownership of content you upload to the platform, subject to the license granted to us for platform operation.
5.3 AI Output Ownership¶
AI-generated content created using the platform is subject to the following ownership structure: - Agent Creators own outputs generated by their agents - Users own outputs from their direct interactions with AI models - Innovatica reserves no ownership claims over user-generated AI outputs
5.4 License Grant to Innovatica¶
You grant us a limited, non-exclusive license to use your content solely for platform operation, service delivery, and system improvement.
5.5 Copyright Protection¶
We respect intellectual property rights and respond to valid DMCA takedown notices. Copyright infringement claims should be sent to dmca@innovatica.ai with the following information: - Identification of the copyrighted work - Identification of the infringing material - Contact information of the complaining party - Statement of good faith belief that use is unauthorized - Statement of accuracy and authority to act
5.6 Trademark Policy¶
Use of trademarks on the platform must comply with applicable trademark laws and our trademark usage guidelines.
6. DATA PROTECTION AND PRIVACY¶
6.1 Privacy Policy Integration¶
Our data protection practices are governed by our Privacy Policy, which is incorporated by reference into these Terms.
6.2 Data Processing Roles¶
- Innovatica acts as data controller for platform account data
- Agent Creators act as data controllers for data processed by their agents
- Users are responsible for ensuring lawful data processing
6.3 Data Security¶
We implement appropriate technical and organizational measures to protect user data, including: - Encryption of data in transit and at rest - Access controls and authentication mechanisms - Regular security assessments and updates - Incident response procedures
6.4 Cross-Border Data Transfers¶
Data may be transferred and processed in various countries where we or our service providers operate, subject to appropriate safeguards.
6.5 Data Retention¶
We retain data for as long as necessary for legitimate business purposes or as required by law. Users may request data deletion subject to legal and operational requirements.
6.6 Cookies and Tracking¶
We use cookies and similar technologies to: - Provide essential platform functionality - Remember user preferences and settings - Analyze platform performance and usage - Ensure security and prevent fraud
Essential cookies are necessary for platform operation. You may manage non-essential cookies through your browser settings.
7. PAYMENT TERMS AND SUBSCRIPTIONS¶
7.1 Credit System¶
The platform uses a credit-based payment system where 10 credits equal 1 USD. Credits are used to pay for platform features and AI model usage.
7.2 Subscription Plans¶
Various subscription plans are available with different features, usage limits, and pricing structures as described on our website.
7.3 Payment Processing¶
Payments are processed through secure third-party providers. You authorize us to charge your selected payment method for applicable fees.
7.4 Refund Policy¶
Refunds are provided in accordance with our published refund policy and applicable consumer protection laws.
8. SERVICE LEVEL AND AVAILABILITY¶
8.1 Service Commitment¶
We strive to maintain high platform availability and performance, with target uptimes specified in our Service Level Agreement for enterprise customers.
8.2 Maintenance and Updates¶
We may perform scheduled maintenance and updates that may temporarily affect platform availability. We will provide reasonable notice when possible.
8.3 Third-Party Dependencies¶
Platform functionality depends on third-party services including AI model providers. Service availability may be affected by third-party service issues.
9. LIMITATION OF LIABILITY AND DISCLAIMERS¶
9.1 Service "As Is"¶
The platform is provided "as is" without warranties of any kind, either express or implied.
9.2 Limitation of Liability¶
To the maximum extent permitted by law, Innovatica's liability is limited to the amount paid by you in the 12 months preceding the claim.
9.3 AI Output Disclaimers¶
AI-generated content may contain errors, inaccuracies, or biases. Users are responsible for verifying and validating AI outputs before use.
9.4 Risk Disclosure¶
Use of AI systems involves inherent risks including potential inaccuracies, biases, and unpredictable behaviors. Users assume responsibility for appropriate use and risk management.
10. TERMINATION¶
10.1 User Termination¶
You may terminate your account at any time through account settings. Account data will be retained for 90 days before permanent deletion.
10.2 Innovatica Termination¶
We may suspend or terminate accounts for violations of these Terms, illegal activity, or other legitimate business reasons.
10.3 Effect of Termination¶
Upon termination, access to the platform will cease, and data retention/deletion will proceed according to our data retention policy.
11. GOVERNING LAW AND DISPUTE RESOLUTION¶
11.1 Governing Law¶
These Terms are governed by the laws of the United Arab Emirates, without regard to conflict of law principles.
11.2 Dispute Resolution¶
Disputes will be resolved through binding arbitration in Dubai, UAE, under the rules of the Dubai International Arbitration Centre (DIAC).
11.3 Class Action Waiver¶
You agree to resolve disputes individually and waive any right to participate in class action lawsuits.
12. GENERAL PROVISIONS¶
12.1 Entire Agreement¶
These Terms, together with the Privacy Policy and other referenced documents, constitute the entire agreement between you and Innovatica.
12.2 Modification¶
We may modify these Terms by posting updated versions on our website. Continued use constitutes acceptance of modified terms.
12.3 Severability¶
If any provision is found unenforceable, the remaining provisions will continue in full force and effect.
12.4 Assignment¶
You may not assign these Terms without our written consent. We may assign these Terms in connection with business transfers.
12.5 Contact Information¶
For questions about these Terms, contact us at legal@innovatica.ai.
This document consolidates terms from multiple legal documents to provide comprehensive coverage while maintaining legal enforceability and clarity.